Our Lifetime Guarantee ensures your lasting satisfaction.
At Landau, all of our costume jewelry is backed by an unparalleled 100% Lifetime Guarantee. This guarantee is the foundation for a long lasting relationship with you, our customer.
The exceptional quality and craftsmanship of our jewelry ensures that each piece stays as beautiful in the future as it is on the day you receive it. We use the highest quality synthetic stones which will stand the test of time. We apply heavier layers of gold than do less expensive pieces, which are merely "washed" with gold. Our gold-tone pieces will not tarnish or discolor.
If you have any problem with your jewelry, we will offer you a replacement (if available), a store credit, or, in some cases, repair the item. Contact us at service@landaujewelry.com or 1.800.340.1310 and we would be happy to assist you.
If for any reason you decide not to keep the costume jewelry you have ordered, you may return it within 30 days of receipt of purchase for a refund. For more details, please see our return policy.
Please note that minaudieres, pillboxes, handbags, belts and scarves are not covered under our lifetime guarantee.
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